The benefits of using a travel agency — when things go wrong!

There are worse places to be stranded — BUT, the last thing anyone wants is a significant interruption in their travel itinerary! The holidays complicate travel plans enough without having other circumstances create even more chaos. Few things taint a trip more than having to drop everything and plan contingencies — especially when your travels are already underway! A travel agent can take care of those logistics and details — and advocate for you — while you sleep! Here is a prime example of how a travel agent saved a trip:  

My wife and I are travelling today to France. One leg of our journey is on Christmas Day from Strasbourg to Bordeaux. It involves a train from Strasbourg to Paris and another from Paris to Bordeaux. Guess what? France is having a train strike over Christmas weekend. Of course, if we had booked this ourselves, it would be our problem; and a big one — how in the world are we going to get to Bordeaux?? The train IS running from Strasbourg to Paris but not from Paris to Bordeaux.

What to do?

Well, this is what happened.

We awoke this morning to this bad news via e-mail from France, but that e-mail also outlined the solution. While we slept and there was pandemonium in France, our luxe travel agency (Decouvertes) accepted the DOUBLE refund (yes! A double the train travel price refund from the train company!). They booked a car for us from the Paris train station to the airport AND secured one-way airfare from Paris to Bordeaux. They also arranged for a driver to pick us up at the airport instead of the train station. Seamless for us and a lot of work for them. 

These unexpected curveballs are why travelers need a travel agent, and a travel agent needs an outstanding in-country partner. Go Tour Luxe has reliable travel partners around the globe and a commitment to ensure every detail of your trip is covered — even when the unexpected happens. Visit our Facebook page, or call us at 844.446.8687 for your trip of a lifetime!